Last Updated: November 2025
 

Our Commitment to Accessibility

ImpelPro is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all users.

We believe that all of our customers—whether marine professionals, DIY boaters, or anyone interested in our precision impeller pullers—should be able to easily access information about our products and services online.
 

Accessibility Standards

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, as recommended by the World Wide Web Consortium (W3C). These guidelines help make web content more accessible to people with disabilities, including those with visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
 

Measures We Take

ImpelPro takes the following measures to ensure accessibility of our website:

• Include accessibility as part of our mission statement

• Provide clear, descriptive text alternatives for images

• Ensure sufficient color contrast throughout our website

• Maintain consistent navigation across all pages

• Ensure forms are properly labeled for assistive technologies

• Conduct periodic accessibility reviews of our website
   

Known Limitations

Despite our best efforts to ensure accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve these issues. If you encounter any barriers, please let us know so we can address them promptly.

Some third-party content, including embedded videos or external links, may not be fully accessible. We make every effort to choose accessible third-party solutions and encourage these providers to improve their accessibility as well.
 

Feedback and Contact Information

We welcome your feedback on the accessibility of the ImpelPro website. If you encounter any accessibility barriers or have difficulty accessing any part of our website, please contact us immediately. We take accessibility concerns seriously and will work to resolve any issues as quickly as possible.
 

Please contact us:

• Email: customercare@impelpro.com

• Phone: (619)935-7555

• Mailing Address: 11189 Acaso Way San Diego, CA, 92126, USA
  
  If you use a relay service (such as 711), you may call us at (619)935-7555. We will happily work with relay operators.
   

When contacting us, please provide:

• The web address (URL) of the content

• A description of the problem you encountered

• Your contact information

• The type of assistive technology you use, if applicable

We aim to respond to accessibility feedback within 2 business days and will work with you to provide the information or service you seek through an accessible alternative if needed.
 

Continuous Improvement

Accessibility is an ongoing effort. We are committed to continually improving the accessibility of our website to ensure all users can find the information they need about our marine impeller tools and services. We regularly review our site and make updates as needed.
 

Additional Resources

For more information about web accessibility standards, please visit the Web Accessibility Initiative (WAI).